The
Challenge
Mochi Design Studio undertook a multifaceted project for Mutua Madrileña, an esteemed insurance company, encompassing the creation of two web-based divisions. Our mission spanned various critical aspects, including the design of conversational flows for a chatbot, the development of new components to augment their design system, and the crafting of wireframes and information architecture to enhance user experiences.
Design of Low-Fidelity
Conversational Flows
Our journey commenced with the meticulous design of a low-fidelity conversational flow, which defined the user workflow for home insurance contracting. This flow elegantly guided customers through the process, ensuring seamless interaction as they provided essential information.
Visual Layer
in Line with Brand Styles
Organization and Definition
of Figma Working File
New Components
for the Design System
We extended our impact by designing new components and styles that seamlessly integrated with Mutua Madrileña’s design system. These additions enriched the design ecosystem and provided versatility for future endeavors, ensuring the company’s digital presence remained dynamic and cohesive.
